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Product research

Shopify review

Shopify is a hosted ecommerce platform: it runs the storefront, checkout, payments, orders, and hosting for you, and you extend it with themes and apps. The decision is rarely “is Shopify good?” It is which plan you need, what you will pay once card fees and apps are included, and whether you are better served by a platform you control yourself.

Quick verdict

Shopify is a strong default for merchants who want selling to be the main job and do not want to maintain hosting or checkout code. Its costs are predictable at the subscription level and less predictable everywhere else: card fees, apps, POS locations, international selling, and tax calculation all add up. Choose it if you value a managed checkout and a large app ecosystem. Look elsewhere if you need to own the code and hosting, if your site is mainly content with a small shop, or if you must use a third-party payment processor and want to avoid Shopify's extra transaction fee. This is an independent editorial overview based on Shopify's published pricing and documentation; BestStorefront has not yet run hands-on tests, and the page carries no score.

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Check current Shopify plans and terms on the official site.

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Fit

Best for

  • Merchants whose main job is selling products online and who want hosting, security, and checkout handled by the vendor.
  • Stores that expect to add apps for reviews, subscriptions, email, inventory, or fulfillment, and want the widest app choice (Shopify's App Store says it lists over 16,000 apps).
  • Businesses that sell online and in person from one catalog, or expect to add wholesale (B2B) ordering later; B2B catalogs are now included on every plan.
  • Founders who want to start small: Basic is $29/month billed yearly ($39 billed monthly).

Limits

Who should skip it or consider alternatives

  • You need to own the code and hosting. Shopify is a closed, hosted platform. If your team runs WordPress and wants full control, compare WooCommerce (see Shopify vs WooCommerce).
  • Your site is mainly content or services with a small catalog. A website builder such as Squarespace or Wix may cost less and be simpler (see Shopify vs Squarespace and Shopify vs Wix).
  • You must use a third-party payment processor. Shopify adds its own transaction fee (2% on Basic, 1% on Grow, 0.6% on Advanced, 0.2% on Plus) on top of that processor's fees. BigCommerce is the closest hosted alternative to compare on this point (see Shopify vs BigCommerce).
  • You need deep, custom enterprise architecture with dedicated implementation teams; compare Adobe Commerce.

Product role

What it does

01

Store operations

Products, variants, inventory, orders, and shipping in one admin. Every plan supports unlimited products. Inventory locations: 10 on Basic, Grow, and Advanced; 200 on Plus (per Shopify's plan comparison).

02

Checkout and payments

Shopify Checkout and Shopify Payments are built in. You can use a third-party processor instead, but Shopify then charges its own transaction fee (see Pricing). Checkout customization is “Limited” below Plus and “Full” on Plus.

03

Channels

Online store, point of sale, social and marketplace channels, and, as of 2026, selling inside AI chat assistants is listed as included on all plans. B2B catalogs: up to 3 on Basic, Grow, and Advanced; unlimited on Plus.

04

Apps, AI, and analytics

Shopify lists 200+ reports on its plan comparison and includes Sidekick, its built-in AI assistant. The App Store adds most specialist functions; each app is a separate cost and data-access decision.

Jobs to be done

Ecommerce use cases

Implementation

Setup complexity

Low to start, rising with ambition. A basic store can be configured from the admin without code, and Shopify's pricing page advertises a built-in AI website builder. Custom themes, multiple markets, POS hardware, B2B price lists, and checkout customization add implementation work, and most growing stores add several paid apps.

Connections

Integrations and ecosystem

Shopify's App Store says it lists over 16,000 apps, which is the platform's main advantage and its main cost risk. Breadth means there is usually an app for the job; it also means overlapping subscriptions, more scripts on the storefront, and more vendors with access to your store data. Audit app spend quarterly. Shopify also publishes an ecommerce software guide of its own; treat it as vendor-authored, not a neutral ranking.

Commercial terms

Pricing and fees (verified Oct 7, 2026)

All prices are in US dollars from Shopify's US pricing page. Shopify bills plans monthly or yearly; yearly billing lowers the monthly equivalent by roughly 25%.

PlanBilled yearly (per month)Billed monthlyStaff accountsOnline card rate (Shopify Payments)Third-party transaction fee
Basic$29$39Not listed on the comparison table2.9% + 30¢2%
Grow$79$105Up to 52.7% + 30¢1%
Advanced$299$399Up to 152.5% + 30¢0.6%
PlusFrom $2,300 (3-year term) or $2,500 (1-year term)—UnlimitedFrom 2.25% + 30¢ (Plus page says rates vary by country; contact sales)0.2%

Grow is the plan Shopify previously listed as “Shopify”. The Starter plan is no longer shown on Shopify's US pricing page, and shopify.com/starter now redirects to Shopify's free-trial page. Shopify also lists a $0 “Agentic” plan for selling only in AI channels (you pay card fees from 2.9% + 30¢ when you make a sale); it is not a full online store.

Other card rates (Shopify Payments, US)BasicGrowAdvancedPlus
Online premium cards3.5% + 30¢3.3% + 30¢3.1% + 30¢2.95% + 30¢
International cards (added)+1%+1%+1%+1%
In person2.6% + 10¢2.5% + 10¢2.4% + 10¢2.3% + 10¢
In person, manually keyed3.5% + 10¢3.5% + 10¢3.5% + 10¢3.4% + 10¢
PayPal walletFrom 3.49% + 49¢samesamesame

Costs beyond the plan

  • POS Pro: $89 per location per month, billed yearly, for advanced in-store features. Plus includes 20 POS Pro locations, up to 200 with Shopify Payments.
  • Currency conversion: 1.5% per transaction when buyers pay in their local currency.
  • Managed Markets (Shopify as merchant of record for international orders): 3.5% per transaction (3.25% on Plus), plus Shopify Payments processing that Shopify describes as a variable blended rate of about 3.9%.
  • Shopify Tax: free on the first $100,000 of lifetime sales, then a 0.35% calculation fee (0.25% on Plus) on orders to US states where you collect tax. Shopify says this applies to stores created on or after May 13, 2026 with under $25 million in annual sales; older stores should check their own terms.
  • Marketplace order sync: 50 synced marketplace orders a month are free; above that Shopify charges 1%, capped at $99 a month.
  • Apps and themes: priced by each developer; many charge monthly.
  • Promotions: Shopify currently advertises a 3-day free trial, then $1/month for the first 3 months on select plans, and “1% back on sales” credits capped at $5,000, $7,500, or $10,000 by plan. These are promotions with their own terms; do not count them in a long-term cost model.

Which plan pays for itself? (worked example — editorial calculation)

The online card rate falls by 0.2 percentage points from Basic to Grow (2.9% → 2.7%). On yearly billing, Grow costs $50 more per month than Basic, so Grow's lower card rate covers that difference once you process about $25,000 a month in standard online card sales through Shopify Payments ($50 ÷ 0.002). On monthly billing the gap is $66, so the break-even is about $33,000 a month. Grow to Advanced is another 0.2 points for $220 more per month on yearly billing, so the break-even is about $110,000 a month in card sales. This ignores the 30¢ per-order fee (identical on all three plans), premium and international cards, staff limits, and shipping features, so treat it as a starting point and model your own mix in the platform cost calculator and payment fee calculator.

Third-party processor example: a Basic-plan store processing $20,000 a month through a third-party gateway pays Shopify about $400 a month in transaction fees (2%) before the gateway's own fees. On Grow, the same volume costs about $200 a month (1%).

For how Shopify's costs compare with other platforms, see ecommerce platform pricing compared and ecommerce payment processing fees.

Last verified: Oct 7, 2026, against shopify.com/pricing, shopify.com/plus/pricing, shopify.com/pos/pricing, shopify.com/international/pricing, and shopify.com/tax.

Check current official pricing

Pros and tradeoffs

Research observations

01

Managed foundation

Hosting, security, checkout, and platform updates are Shopify's job. The tradeoff is that core platform behavior, checkout limits, and fee terms are set by Shopify, not by you.

02

Fees reward staying inside Shopify

Shopify Payments avoids the extra 0.2–2% transaction fee, and Managed Markets, Tax, and POS add their own percentages. The cheapest setup is usually the most Shopify-native one; the most flexible setup costs more.

03

Plan upgrades are mostly about volume and team size

Moving from Basic to Grow or Advanced lowers card rates and adds staff accounts. For most small stores, the upgrade only pays off at the sales levels in the worked example above.

04

2026 direction: AI and agentic commerce

Shopify's Editions releases for Winter '26 and Spring '26 focus on Sidekick (its AI assistant) and selling through AI channels. These are vendor-announced features; we have not tested them.

Shortlist

Alternatives to investigate

01

WooCommerce

Self-hosted WordPress commerce; free core plugin, you pay for hosting and extensions.

WooCommerce overview

02

BigCommerce

Hosted SaaS with multi-storefront and B2B options.

BigCommerce overview

03

Wix

Website builder with integrated commerce.

Wix overview

04

Squarespace

Design-led website builder for smaller catalogs and services.

Squarespace overview

05

Adobe Commerce

Enterprise commerce for complex, heavily customized builds.

Adobe Commerce overview

Compare 8 Shopify alternatives by cost and fit

Evidence status

Our evidence

This page is based on first-party sources. BestStorefront has not yet created an account or run hands-on tests for this product.

EvidenceStatusDetail
Official documentation reviewedVerifiedFirst-party product, pricing and help pages linked below.
Pricing independently verifiedSource-checkedPlan prices, card rates, third-party fees, POS Pro, Plus, Markets, and Tax fees checked against Shopify's first-party pricing pages on Oct 7, 2026.
Account createdNot testedNo BestStorefront test account yet.
Core workflows testedNot testedCategory protocol tasks.
Support contactedNot testedVendor support response.
Billing testedNot testedInvoice reconciled against published pricing.
Cancellation / export testedNot testedExit path and data portability.

Hands-on agenda

What we still need to test

  • Create and configure a representative catalog, variants, inventory, shipping zones, and tax settings.
  • Run storefront editing, checkout, refund, discount, and fulfillment workflows.
  • Evaluate app installation, permissions, uninstall cleanup, analytics, and reporting.
  • Test support responsiveness and document the full operating cost for defined merchant scenarios.

Standard storefront platforms protocol — tasks every product in this category goes through:

  • Create a catalog with products, variants and inventory
  • Customize a theme and core page templates
  • Configure shipping, tax and payment settings
  • Place a test order and issue a refund
  • Install and uninstall an app; check cleanup and permissions
  • Export products, customers and orders

No score or final verdict will be added until this work is complete.

Where it fits

Editorial assessment

Shopify is a sensible default for product-led businesses that want a managed platform, especially if they will use Shopify Payments. Before choosing it, model three numbers: your plan, your card fees at your expected sales mix, and the apps you will need on day one. If those three numbers are acceptable and you do not need to control hosting or code, Shopify is a reasonable choice. Carlos Gil's experience building Outlaw Masks on Shopify in 2020 informs the questions we ask, but it is not a current hands-on test. This assessment is based on Shopify's public pricing and documentation and carries no score.

Documentation

Sources and official product

Decision support

Frequently asked questions

How much does Shopify cost per month?

Basic is $29/month billed yearly or $39 billed monthly; Grow is $79 or $105; Advanced is $299 or $399. Plus starts at $2,300/month on a 3-year term or $2,500 on a 1-year term. Card fees, apps, and add-ons are extra. Prices checked Oct 7, 2026.

Does Shopify charge transaction fees?

Not on orders paid through Shopify Payments, where you pay card rates instead (2.9% + 30¢ online on Basic). If you use a third-party processor, Shopify adds 2% (Basic), 1% (Grow), 0.6% (Advanced), or 0.2% (Plus).

Is there a free trial?

Shopify currently advertises 3 days free with no credit card, then $1/month for the first 3 months on select plans. Check the terms on Shopify's site before you start, because offers change.

What happened to the Starter plan?

Starter is not shown on Shopify's US pricing page as of Oct 7, 2026, and shopify.com/starter redirects to the free-trial page. If you already have a Starter plan, check your account for your current terms.

Which Shopify plan should a new store choose?

Most new stores start on Basic. On yearly billing, Grow's lower card rate only covers its higher price at roughly $25,000 a month in online card sales; choose it earlier only if you need more staff accounts or its other features.

Can I sell in person and wholesale on Shopify?

Yes. In-person card rates start at 2.6% + 10¢ on Basic, and POS Pro costs $89 per location per month, billed yearly. B2B catalogs are included on every plan (up to 3 below Plus).

Is this a hands-on Shopify review?

No. It is an independent editorial overview based on Shopify's published pricing and documentation. Hands-on testing is pending, and the page has no score.

How does Shopify compare with WooCommerce?

Shopify is hosted and managed for a monthly fee; WooCommerce is a free WordPress plugin where you pay for and maintain hosting and extensions. See the Shopify vs WooCommerce comparison.

Compare in detail: Shopify vs WooCommerce.

What changed
  • Oct 7, 2026: Added verified plan prices (monthly and yearly), Shopify Payments card rates, third-party transaction fees, POS Pro, Plus terms, Managed Markets, currency conversion, Shopify Tax, and marketplace sync fees. Added a worked plan break-even example. Noted the Grow plan name, Starter's absence from the US pricing page, B2B on every plan, AI-channel selling, and the $0 Agentic plan. Replaced the month-only “September 2026” date with exact dates.