Quick verdict
Okendo is worth investigating for the use cases below, but this is not a scored or final recommendation. BestStorefront has researched its public documentation; hands-on workflow, support, billing, and reliability testing are still pending.
Fit
Best for
- Shopify brands that want reviews and loyalty from one vendor with published prices.
- Stores that need a Q&A widget and review insights alongside reviews.
Limits
Who should skip it or consider alternatives
- Stores not on Shopify.
- Small stores whose only need is basic reviews: 500 orders a month already requires Growth at $119/month.
Product role
What it does
Okendo is a Shopify-only customer marketing platform with five connected products: Reviews, Loyalty, Referrals, Quizzes and Surveys. This overview focuses on Okendo Reviews, which collects and displays product and site reviews with photos and videos, and syndicates them to Google, the Shop app and TikTok Shop.
Review collection
Automated review request emails, a smart review form and a review rewards engine on every plan. Review campaigns on Power.
Display and SEO
Review displays, grouping, moderation and Google SEO snippets on Free. Growth adds AI review summaries and keywords and a Q&A widget.
Channels and integrations
TikTok Shop integration on Growth; email and SMS integrations on Power. The listing names Shop, Google, Klaviyo and Walmart among 50+ integrations.
Loyalty and other products
Loyalty, Referrals, Quizzes and Surveys are separate products on the same platform, priced by the same order bands or bundled.
Jobs to be done
Ecommerce use cases
- Product and site reviews with photos and videos on Shopify.
- Adding loyalty or referrals later without changing vendors.
- Answering pre-purchase questions with a Q&A widget.
Implementation
Setup complexity
Low to moderate. Install from the Shopify App Store and add blocks to an Online Store 2.0 theme; Power includes managed onboarding.
Connections
Integrations and ecosystem
Shopify only; Okendo's comparison pages describe it as exclusively for Shopify. Works with Shopify POS, Flow and customer accounts, per the App Store listing.
Commercial terms
Pricing: verify the current offer
Okendo Reviews is priced by monthly orders. On the Shopify App Store, Free covers up to 50 orders/month; Essential is $19/month or $204/year (up to 200 orders); Growth is $119/month or $1,308/year (up to 1,500); Power is $299/month or $3,288/year (up to 3,500). Paid plans have a 14-day free trial and are billed in USD. Okendo's own pricing page lists $499/month for 3,501–10,000 orders and custom pricing above that. Stores that exceed their plan can upgrade or buy a one-off top-up of order credits. Okendo Loyalty is priced separately ($99 to $999/month across the same bands), and a full-platform bundle runs $105 to $1,497/month (checked Oct 7, 2026).
| Reviews plan | Orders/month | Monthly | Annual |
|---|---|---|---|
| Free | Up to 50 | $0 | $0 |
| Essential | Up to 200 | $19 | $204/year |
| Growth | Up to 1,500 | $119 | $1,308/year |
| Power | Up to 3,500 | $299 | $3,288/year |
| (Okendo site) | 3,501–10,000 | $499 | — |
Last verified: Oct 7, 2026 against first-party pages.
Check current official pricingWorked example
Cost at 500 and 3,000 orders a month vs other review apps
The plan each app needs to send review requests at two order volumes, at list prices checked Oct 7, 2026. Compare all five apps on the Reviews & UGC desk.
| App (plan needed) | 500 orders/month | 3,000 orders/month |
|---|---|---|
| Judge.me | $0 Free or $15 Awesome (flat) | $0 Free or $15 Awesome (flat) |
| Yotpo Reviews | $89 Starter (up to 500 orders) | $329 Pro (Starter stops at 1,000 orders) |
| Loox | $99.99 Convert ($49.99 + one $50 block of 300 orders) | $299.99 Unlimited (Convert would be $49.99 + 9 × $50 = $499.99) |
| Okendo | $119 Growth (up to 1,500 orders) | $299 Power (up to 3,500 orders) |
| Stamped (Shopify plans) | $99 Reviews 1k (up to 1,000 orders) | $199 Reviews 5k (up to 5,000 orders) |
Pros and tradeoffs
Research observations
Strength: published prices across products
Reviews, Loyalty and bundles all show list prices by order band, which makes multi-product budgeting easier than quote-only suites.
Strength: Q&A and insights in mid tier
Growth includes the Q&A widget and AI review summaries and keywords.
Limitation: big jump after 200 orders
Moving from Essential ($19) to Growth ($119) happens at 201 orders a month.
Evidence boundary
Prices come from Okendo's Shopify App Store listing and pricing page. Loyalty prices are read from Okendo's per-product price cards; confirm them with Okendo before budgeting.
Shortlist
Alternatives to investigate
Yotpo
Reviews with seller ratings and retail syndication; loyalty sold separately. See the Yotpo overview.
Stamped
Reviews and loyalty with Shopify plans from $23/month. See the Stamped overview.
Judge.me
Flat $15/month paid plan regardless of order volume. See the Judge.me overview.
Evidence status
Our evidence
This page is based on first-party sources. BestStorefront has not yet created an account or run hands-on tests for this product.
| Evidence | Status | Detail |
|---|---|---|
| Official documentation reviewed | Verified | First-party product, pricing and help pages linked below. |
| Pricing independently verified | Source-checked | Compared with the official pricing page (Oct 7, 2026). |
| Account created | Not tested | No BestStorefront test account yet. |
| Core workflows tested | Not tested | Category protocol tasks. |
| Support contacted | Not tested | Vendor support response. |
| Billing tested | Not tested | Invoice reconciled against published pricing. |
| Cancellation / export tested | Not tested | Exit path and data portability. |
Hands-on agenda
What we still need to test
- Which order band your store falls into across a full year, including peak months.
- Cost of Reviews plus Loyalty separately versus a bundle.
- Whether you need Power for email and SMS integrations.
No score or final verdict will be added until this work is complete.
Where it fits
Editorial assessment
Okendo fits Shopify brands that expect to run reviews alongside loyalty, referrals or quizzes and want published prices for each. For reviews alone, compare its band pricing with flat-rate and free options first.
This assessment is based on public first-party documentation, not hands-on testing, and carries no score.
Documentation
Sources and official product
This overview is based on the vendor's public documentation. Feature availability and commercial terms can change; verify details with the vendor.
Decision support
Frequently asked questions
How much does Okendo Reviews cost?
Essential is $19/month (200 orders), Growth $119/month (1,500) and Power $299/month (3,500), with a free plan up to 50 orders. Annual billing is $204, $1,308 and $3,288 a year (checked Oct 7, 2026).
What happens if I go over my order limit?
Okendo says you can upgrade, or buy a one-off top-up of order credits to keep sending review requests.
Does Okendo work with WooCommerce or BigCommerce?
No. Okendo describes itself as exclusively for Shopify.
Has BestStorefront tested Okendo?
No. This overview is based on first-party sources; hands-on setup, workflow, support, billing, and reliability testing are pending.